Privacy Policy

Last updated: 2 October 2026

This privacy policy explains how we collect, use and protect your personal data when you visit or buy from this online store. We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data we collect

Contact and order details: name, email address, phone number, delivery and billing address, and the items you order.
Payment details: payments are processed by our payment providers (such as PayPal and Shopify). We do not see or store your full card details.
Communications: messages you send us, for example through our Contact page.
Device and usage data: IP address, browser and device type, and how you use the website, collected through cookies and similar technologies.

How we use your data and our legal basis

To process and deliver your order and handle returns (performance of a contract).
To provide customer support (performance of a contract and legitimate interests).
To prevent fraud and keep the store secure (legitimate interests).
To send marketing emails, only if you have opted in (consent). You can unsubscribe at any time using the link in each email.
To measure and improve our advertising, including with Meta (Facebook and Instagram) pixels, where you have accepted these cookies (consent).
To meet legal obligations, such as tax and accounting records (legal obligation).

Who we share your data with

We share personal data only with service providers that help us run the store, including:

Shopify (store platform and hosting);
payment providers such as PayPal;
our fulfilment partner and delivery companies, to send your order;
Meta Platforms, for advertising measurement, where you have consented;
professional advisers and authorities where required by law.

We do not sell your personal data.

International transfers

Our business and some of our service providers are located outside the United Kingdom. When your data is transferred outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, or on adequacy regulations where they apply.

Cookies

We use essential cookies to make the store work, and analytics and advertising cookies only where you allow them. You can change your choice at any time through the cookie banner or your browser settings.

How long we keep your data

We keep order records for as long as needed to provide our services and to meet tax and accounting requirements, normally up to 6 years. Marketing data is kept until you unsubscribe.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us through our Contact page. We will respond within one month.

If you are not happy with how we handle your data, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.