FAQ

How long does delivery take?

Orders are processed in 1–3 working days and delivered in 5–10 working days with free tracked UK delivery.

Do I have to pay customs or import fees?

No. All prices include VAT and there are no extra fees on delivery.

How do I track my order?

You will receive a tracking link by email once your order has been dispatched.

Can I return my order?

Yes, you have 14 days from delivery to return an item. See our Returns & Refunds page.

How are the lights powered?

Each product page lists the power source (UK plug, USB or batteries).

How can I contact you?

Use our Contact page. We reply within 24 hours on working days.